You can expect your order to arrive within the delivery time-frame you selected. During your order placement, you selected a shipping method - 7-14 Day, 3-5 Day, or 1 Day. If you chose 7-14 Day, you can expect your order to arrive within 7-14 Days of order placement. The same holds true to 3-5 Day. If you chose 1 Day, and you placed your order before 3:00 PM CST, you can expect to receive your order the next day. If there is a conflict with fulfilling your order in 1 day, you will be contacted immediately. If you chose 1 Day shipping on Friday, you can expect to receive your order by the following Monday or Tuesday.

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Not to worry! GoogleCheckout simply operates in this manner. When you submit your order, GoogleCheckout must then determine whether or not the charge is approved. Once approved, the charge is placed, and will show up on your statement. Keep in mind, sometimes the charge will appear very quickly, when it is only a pending transaction, and not a final charge. Either way, however, the card may be charged before shipment of your order. But, not to worry! If you ever wish to cancel your order before it has shipped, we will always do so, and gladly! It is your money, and if we do not fulfill your order, you deserve to have it back!

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Do not be concerned if your order has not shipped within 2-3 days of order placement. Our shipping system is not based off shipping dates. Instead, we have designed our system around delivery dates. We ship product from our own inventory in addition to the inventory of our manufacturers and our distribution network across the US. If you select 7-14 Day shipping, you can expect delivery within that time-frame, but your order might not ship until a day or two before the end of that time-frame. Therefore, it is more important for our customers to rely on the delivery date time-frame they selected as a measure of when their shipment will arrive.

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Once you have completed a transaction with us, you will receive an email from GoogleCheckout notifying you of the transaction and order details. Included in this email will be a link under the text "How do I check on this order?" Click on this link and you will be directed to a page containing your order and tracking information. To track your order on our website, you will need your GoogleCheckout order number which is included in the GoogleCheckout notification email. At the top left of every page on our website, you will see a tab named "Track My Order." If you click this tab, our order tracking page will open. Enter the GoogleCheckout order number in the space provided next to the label "Order Number." Then enter your 5 digit billing zip-code in the space provided next to the label "Billing Zip-code [5 digit]." Click the "Submit" button, and your order and tracking information will appear.

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Because we utilize inventory from across the US, customers must not assume that their order is shipping from our central location. Therefore, customers located near our central location must not expect that their order(s) will ship or arrive faster than the time-frame they selected during order placement.

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At this time, we process all transactions exclusively through GoogleCheckout. GoogleCheckout works with all major credit cards, including Visa, Mastercard, American Express, and Discover. We do not accept any alternative forms of payment at this time, including checks, money orders, purchase orders, etc. We apologize for any inconvenience this may cause you.

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It is not uncommon for our customers to not receive our email responses to their questions. Often times, a customer's spam software will tag our emails as spam. So, if you are in correspondence with us, we strongly suggest you check your spam folder if you have not received a response in your standard inbox. If a high priority issue has come up with a customer's order and we have not been successful in contacting them via email, we will proceed to contact them via the phone number they provided in the order information. Rest assured, we will do whatever we can to get in touch with you and ensure you satisfaction and optimal experience with us.

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We are not fulfilling international orders at this time. It is our intent to provide this service in the near future. We apologize for any inconvenience this may cause you!

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Yes! We serve and ship to each of the 50 states, including Puerto Rico, Hawaii, and Alaska.

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We do not offer a mail catalog at this time. We may explore this sales and advertising medium in the future, but it is not likely. We apologize for any inconvenience this may cause you.

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Our shipping policies may be viewed here.

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Our return /exchange policies may be viewed here.

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You will have the opportunity to cancel your order yourself in the 15 minutes following order placement. After that 15 minute window, you will need to to request a cancelation. You can do this one of two ways: 1. GoogleCheckout Order Notification Email - Click the link under the text "Problems with this order?" A new page will open. Select from the "Subject" drop-down box the nature of your request, and provide any additional info you think may be helpful to us in the "Message" section. When you are finished, click the "Send Email" button. 2. RacingDirect.com Website - At the top of each page on our website, there is a tab labeled "Contact Us" on both the left and right side. Click either one of these tabs and a new page will appear. Provide your name, email address, and cancelation request in the appropriate spaces. Be sure to double-check your email address for errors, as we will be able to respond to you if your address is incorrect.

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If your order has already shipped, we cannot cancel your order. Also, if your order is being fulfilled by part of our distribution network, we may not be able to cancel the order before it ships out. Of course, we will do whatever we can to fulfill your request if possible.

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At this time, we process all transactions exclusively through GoogleCheckout. GoogleCheckout works with all major credit cards, including Visa, Mastercard, American Express, and Discover. We do not accept any alternative forms of payment at this time, including checks, money orders, purchase orders, etc. We apologize for any inconvenience this may cause you.

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We cannot process orders over the phone. The reason for this being that GoogleCheckout will not allow it. Additionally, this provides an added measure of security for your payment personal information. We apologize for any inconvenience this may cause you.

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We cannot process orders via email. The reason for this being that GoogleCheckout will not allow it. Additionally, this provides an added measure of security for your payment personal information. We apologize for any inconvenience this may cause you.

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as soon as possible. If your order has not shipped, we may be able to make this change for you.

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as soon as possible. If your order has not shipped, we may be able to make this change for you. If the change can be made, you will be sent an invoice/charge via GoogleCheckout that will require your authorization before we can put the change into effect.

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as soon as possible. If your order has not shipped, we may be able to make this change for you. If the change can be made, you will be sent an invoice/charge via GoogleCheckout that will require your authorization before we can put the change into effect.

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as soon as possible. If your order has not shipped, we may be able to make this change for you. If the change can be made, you will be issued a refund for the full amount of the item price and shipping cost.

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We do not have a physical retail location. We simply operate a warehouse and fulfillment centers.

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Because we do not operate a physical retail location, we cannot provide order pickup. Additionally, many orders are not shipped from our central location, so there would be no way for our customers to know if their order items were available for pickup or not.

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It is not uncommon for our customers to not receive our email responses to their questions. Often times, a customer's spam software will tag our emails as spam. So, if you are in correspondence with us, we strongly suggest you check your spam folder if you have not received a response in your standard inbox. If a high priority issue has come up with a customer's order and we have not been successful in contacting them via email, we will proceed to contact them via the phone number they provided in the order information. Rest assured, we will do whatever we can to get in touch with you and ensure you satisfaction and optimal experience with us.

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At this time, RacingDirect.com is working on assembling a comprehensive list of suits that are available for customization. Until we have completed that project, we request that you with any custom suit inquiries. Please be sure to provide a phone number we can reach you at!

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Generally, custom suits take 4-6 weeks minimum to build. The manufacturers we are working with are large industry leaders, and custom suits are not their primary concern. Rather, they are a luxury they offer to customers who really want them and are willing to wait and pay a premium. There is not an expedited build time option.

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The best way to determine whether or not we can fulfill your Next Day order is to . Please include your phone number and the name(s), color(s), size(s), and any other applicable option(s) related to the product(s) you are interested in. We will get back to you ASAP!

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In an effort to minimize overhead and provide our customers with highly competitive prices, free ground shipping, and waived restocking fees, we do not list our phone number. Instead, we handle all pre-order questions via email, and give out our phone number on an as needed basis. Rest assured that if we need to get in touch with you regarding your order, we will utilize all of our resources, including contacting you by phone and providing you with our phone number so you can return the call.

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